Responsible Gaming
Gaming Should Be Entertainment
At Spin Casino, we believe online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide an exciting gaming experience, it's important to recognize that all casino games are games of chance with a house edge. Always gamble within your means and only with money you can afford to lose.
Age Verification
Online gambling in Canada is restricted to individuals who are at least 18 years of age (or the legal age of majority in your province). If you are under the legal age for gambling in your jurisdiction, you are not permitted to use our platform.
By accessing Spin Casino, you confirm that you meet the legal age requirement for gambling in your province or territory.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs, please seek help immediately:
- Chasing losses by gambling with increasing amounts of money
- Lying to friends, family, or therapists about the extent of your gambling
- Jeopardizing or losing important relationships, jobs, or educational opportunities due to gambling
- Gambling as an escape from problems or negative emotions
- Feeling the need to gamble with increasingly larger amounts to achieve the same excitement
- Experiencing irritability or anxiety when attempting to cut down or stop gambling
- Failed attempts to reduce or control gambling
- Borrowing money or incurring debt to fund gambling activities
- Neglecting personal, family, or professional responsibilities
- Gambling with money meant for essential expenses like rent, food, or utilities
If any of these apply to you, please reach out for support.
Self-Help Tools & Player Protections
Spin Casino provides responsible gaming tools to help you maintain control of your gaming activities:
- Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit into your account
- Loss Limits: Establish maximum loss amounts to help you stay within your budget
- Reality Checks: Receive periodic reminders about the time and money spent during your gaming session
- Session Limits: Set time restrictions to help manage your gaming duration
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from your account
To access these tools, log into your account or contact our customer support team. These features are designed to empower you to gamble responsibly.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council (Ontario): www.responsiblegambling.org — Information, resources, and referrals for problem gambling support across Canada
- Gamblers Anonymous: Free peer support meetings available across Canada
- Provincial Helplines: Most Canadian provinces offer 24/7 problem gambling helplines — contact your provincial gaming regulator for details
International Resources
- GamCare (UK): www.gamcare.org.uk — Confidential support and advice for problem gambling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counselling and support services
- National Council on Problem Gambling (US): www.ncpgambling.org — Resources and the National Problem Gambling Helpline: 1-800-522-4700
Need Help?
If you believe you have a gambling problem, or if gambling is negatively impacting your life, please seek help immediately. Problem gambling is treatable, and support is available.
Contact the Responsible Gambling Council at www.responsiblegambling.org or speak with a healthcare professional in your area.
Your wellbeing is important to us. If you need to take a break from gaming, our self-exclusion feature is available 24/7.